Refund policy
Return Policy
Your satisfaction means everything to us.
At MR Store, we take pride in delivering top-quality products. But if something slips through and your item arrives damaged from our side—we’ve got your back.
Here’s How It Works:
1. Damaged Product?
We only accept returns for items that were damaged during delivery and were sent in that condition by us.
2. Contact Us Within 3 Days
Spotted damage?
Don’t wait.
Reach out to us within 3 days of receiving your order. And contact us via following email or at whatsapp numbers;
WhatsApp: 0328-7086909
📧 Email: mrstore603@gmail.com
3. Send Us Proof
Just share your order number, a short note about the issue, and clear photos of the damage. That’s it.
4. We’ll Guide You
Once we verify everything, we’ll send you return instructions and make the process smooth and simple.
5. Refund or Replacement — Your Choice
After inspection, you can choose:
✔ A full refund (via your original payment method)
✔ A fresh replacement, shipped to your door
Please Note:
Returns are only accepted for damaged items caused during delivery from our side.
Damage caused by misuse, mishandling, or improper care won’t qualify.
We’re here to make sure you love every item you order.
Any Questions? Concerns?
Just reach out. We’re always ready to help.
— MR Store